Privacy Policy

1. Introduction

lq777 ("lq777," "we," "us," or "our") operates the online casino and sports betting platform available at lq777.vip (the "Platform"). We are committed to protecting and respecting the privacy of every player who uses our services, particularly Filipino players whose personal data is subject to the protections afforded by Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), and its implementing rules and regulations.

This Privacy Policy ("Policy") describes in detail what personal information lq777 collects from you, how we use and protect that information, with whom we may share it, and what rights you have in relation to your personal data. This Policy forms part of your agreement with lq777 and should be read alongside our Terms & Conditions.

By registering an account on lq777, using the Platform, or otherwise submitting personal information to us, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal information as described herein.

2. Personal Data We Collect

lq777 collects the following categories of personal data from registered players and platform visitors:

lq777 does not collect special categories of sensitive personal data (such as racial or ethnic origin, political opinions, health data, or biometric data) unless specifically required for regulatory compliance and only with your explicit consent where applicable.

3. How We Collect Your Data

lq777 collects personal data through the following methods:

• Direct Collection: Information you provide when registering your lq777 account, completing KYC (Know Your Customer) verification, submitting a deposit or withdrawal request, contacting lq777 support, or participating in a promotion.
• Automated Collection: Technical and usage data collected automatically as you interact with the lq777 Platform, including via cookies, web beacons, pixel tags, and server log files.
• Third-Party Sources: Identity verification data obtained from document verification service providers during the KYC process; payment confirmation data from GCash, PayMaya, and banking partners; and fraud-screening data from anti-fraud service providers.
• Regulatory Sources: Information obtained from PAGCOR or other Philippine regulatory bodies in connection with compliance obligations, including self-exclusion registries.

4. How We Use Your Personal Data

lq777 uses the personal data we collect for the following purposes:

• Account Creation and Management: To register your lq777 account, verify your identity and age (21+), and maintain your account in accordance with our Terms & Conditions.
• Service Delivery: To provide you with access to all lq777 Casino games, sports betting, Bingo, Monster Plinko, jackpot games, and slot games, and to process all deposits and withdrawals to your registered GCash, PayMaya, or bank account.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance via live chat, email, or other support channels.
• Regulatory Compliance: To comply with anti-money laundering (AML) obligations, PAGCOR regulatory requirements, tax reporting obligations, and any other applicable legal requirements under Philippine law.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, account takeovers, bonus abuse, and other prohibited activities on the lq777 Platform.
• Responsible Gaming: To enforce responsible gaming tools including deposit limits, session timers, and self-exclusion, and to identify and assist players who may be at risk of problem gambling.
• Platform Improvement: To analyse usage patterns and player behaviour in aggregate to improve the lq777 Platform, its games, features, and user interface.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about lq777, subject to your marketing preferences. You may opt out of marketing communications at any time by contacting support or updating your account preferences.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012 (RA 10173), lq777 processes your personal data on the following legal grounds:

• Contractual Necessity: Processing necessary for the performance of our contract with you (the lq777 Terms & Conditions), including account registration, game access, and payment processing.
• Legal Obligation: Processing required to comply with lq777's obligations under Philippine law, including AML regulations, PAGCOR requirements, and tax laws.
• Legitimate Interests: Processing conducted for lq777's legitimate interests in operating a secure, fair, and commercially viable gaming platform, including fraud prevention, platform security, and service improvement, provided such interests are not overridden by your privacy rights.
• Consent: For marketing communications and non-essential cookies, where we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

lq777 does not sell your personal data. We may share your personal information with the following categories of recipients solely to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash (GXchange Inc.), PayMaya / Maya, and Philippine banking partners (BPI, BDO, Metrobank, and others) to process deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and document verification service providers engaged to verify player identity and age in compliance with PAGCOR requirements.
• Fraud Prevention Services: Anti-fraud, device fingerprinting, and risk-scoring service providers used to protect the lq777 Platform and its players from fraudulent activity.
• Game Software Providers: Licensed game developers and studios (such as JILI, Pragmatic Play, PG Soft, and others) whose games are integrated into the lq777 Platform, to the extent technically necessary for game delivery and RNG certification.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC) of the Philippines, the Anti-Money Laundering Council (AMLC), and any other competent Philippine authority when required by law or court order.
• Professional Advisers: Legal counsel, auditors, and other professional advisers engaged by lq777 under appropriate confidentiality obligations.

All third parties with whom lq777 shares personal data are subject to contractual data protection obligations and are prohibited from using your data for any purpose beyond that for which it was shared.

7. Cookies & Tracking Technologies

lq777 uses cookies and similar tracking technologies (web beacons, pixel tags, local storage) on the Platform for the following purposes:

• Essential Cookies: Required for the Platform to function correctly. These include session authentication cookies that keep you logged in to your lq777 account. These cannot be disabled without impacting core functionality.
• Performance Cookies: Used to collect anonymised data about how players use the lq777 Platform, including pages visited and error events, to help us improve performance and stability.
• Functional Cookies: Used to remember your preferences, such as preferred language or responsible gaming settings, to provide a more personalised experience.
• Security Cookies: Used for fraud detection, device recognition, and account security purposes, including identifying unusual login activity.

You can control and manage cookies through your browser settings. Note that disabling essential cookies may prevent you from accessing certain features of the lq777 Platform, including account login. For most Filipino players using Chrome on Android, cookie settings are accessible via Chrome Settings > Privacy and Security > Cookies and other site data.

8. Data Retention

lq777 retains your personal data for as long as your account remains active and for such additional period as is required by law or necessary for the purposes for which it was collected. The following indicative retention periods apply:

• Account and identity data: Retained for the lifetime of your lq777 account plus a minimum of five (5) years after account closure, in compliance with AML and PAGCOR recordkeeping requirements.
• Transaction data: Retained for a minimum of five (5) years from the date of each transaction, as required under Philippine AML regulations.
• Customer support records: Retained for three (3) years from the date of the last interaction.
• Marketing consent records: Retained until you withdraw consent plus one (1) year, or until the applicable statutory limitation period expires.
• Technical and usage data: Retained for up to two (2) years in identifiable form; longer periods may apply in anonymised or aggregated form.

When retention periods expire, lq777 will securely delete or anonymise your personal data in accordance with our data destruction procedures.

9. Your Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in respect of your personal data held by lq777:

• Right to be Informed: The right to be informed of the existence, nature, and purpose of the personal data being collected and processed about you.
• Right of Access: The right to obtain a copy of the personal data that lq777 holds about you, together with information about how it is being processed.
• Right to Rectification: The right to have inaccurate or incomplete personal data corrected or completed without undue delay.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal or regulatory retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on lq777's legitimate interests in certain circumstances.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Complain: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe lq777 has breached its obligations under the Data Privacy Act.

To exercise any of these rights, please contact lq777's Data Protection Officer at [email protected] with the subject line "Data Privacy Request." We will respond within thirty (30) calendar days of receipt of a valid request, as required under RA 10173.

10. Data Security

lq777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure:

• All data in transit between your device and lq777 servers is encrypted using 256-bit TLS/SSL protocols.
• Personal data stored on lq777 servers is encrypted at rest using AES-256 encryption.
• Access to personal data is restricted on a need-to-know basis. Staff with access undergo background screening and are subject to confidentiality obligations.
• lq777 maintains firewalls, intrusion detection systems, and regular penetration testing of our Platform infrastructure.
• Player passwords are stored in hashed form using industry-standard algorithms. lq777 staff cannot view your plaintext password.
• In the event of a personal data breach that is likely to result in risk to your rights and freedoms, lq777 will notify affected players and the National Privacy Commission in accordance with the requirements of the Data Privacy Act.

11. Children's Privacy (Under 21)

The lq777 Platform is strictly intended for individuals who are 21 years of age or older, as required by PAGCOR regulations governing online gaming in the Philippines. lq777 does not knowingly collect personal data from persons under the age of 21.

If lq777 becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the associated personal data to the extent permitted by law, and forfeit any balance in accordance with our Terms & Conditions. If you have reason to believe that a minor has provided personal data to lq777, please notify us immediately at [email protected].

12. Third-Party Links

The lq777 Platform may contain references to game providers and payment service logos. lq777 is not responsible for the privacy practices of any third-party websites or services. This Privacy Policy applies solely to personal data collected and processed by lq777 in connection with the lq777.vip Platform. We encourage you to review the privacy policies of any third-party services you engage with independently of lq777.

13. Changes to This Privacy Policy

lq777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will post the updated Policy on lq777.vip with a revised "Last Updated" date. Where required by law, we will provide prior notice of material changes via email to your registered address.

Your continued use of the lq777 Platform after the effective date of any amended Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should contact us to discuss your options, which may include account closure.

14. Contact & Data Protection Officer

For questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact lq777's Data Protection Officer:

If you are not satisfied with lq777's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the independent regulatory body responsible for the enforcement of the Data Privacy Act of 2012.